Privacy Policy and Cookies

Introduction

Malecha’s Auto Body (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and disclose information about you when you visit our website, interact with our tools, or submit information through online forms. It applies to information collected directly or indirectly, including through technologies like cookies and analytics tools.

Information We Collect About You and How We Collect It

We collect information in several ways, including:

  • Directly from you when you fill out a form, request an estimate, call or text us, or communicate with us via chat.
  • Automatically through cookies and tracking technologies when you navigate through the site.
  • From third parties in limited cases, such as online estimation/scheduling tools or advertising partners, if enabled.

Information You Provide to Us

This may include:

  • Your name, phone number, email address, and vehicle details.
  • Notes about your repair needs, provided voluntarily.
  • Information submitted via contact forms, chat widgets, or appointment scheduling tools.

Information We Collect Through Automatic Data Collection Technologies

We use analytics tools (e.g., Google Analytics) to understand how visitors interact with our website. This may include:

  • Browser type, operating system, approximate location, and IP address.
  • Pages viewed, time spent on site, and click-through behavior.
  • Device and referral information.

This information helps us improve website performance, security, and user experience. You can manage cookies via your browser settings and any cookie banner we display.

Third-Party Use of Cookies

Some features on our site may use third-party services (e.g., Google Ads) for advertising or measurement, if enabled. These services may place cookies or similar technologies on your device to deliver relevant ads and measure campaign effectiveness. You can manage your preferences through your browser or via cookie consent banners where applicable.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests.
  • Schedule appointments or provide estimates.
  • Analyze website usage and improve our content and functionality.
  • Enable optional services such as advertising and remarketing, if applicable to your visit.
  • Maintain records as required by law and for internal purposes (including security and fraud prevention).

Disclosure of Your Information

We do not sell your personal information. We may disclose it to:

  • Service providers supporting our website, analytics, advertising, scheduling, or customer service tools under appropriate contracts.
  • Governmental authorities when required by law or to protect our rights.
  • Successors or assigns in connection with a business transfer such as a merger or asset sale.

Choices About How We Use and Disclose Your Information

You have control over the personal information you provide:

  • You may decline to provide personal data through forms; however, this may limit certain services.
  • You can use browser settings to refuse or limit cookies.
  • If we send marketing communications, you can opt out by following the unsubscribe instructions or contacting us.

Accessing and Correcting Your Information

If you wish to review, correct, or delete personal information you have provided, contact us using the details below. We will respond to your request in accordance with applicable laws and may need to verify your identity to process the request.

State Privacy Laws

Depending on your state of residence (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have additional rights over your personal information, such as the right to request access, correction, deletion, or to opt out of certain data processing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.

Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:
Malecha’s Auto Body
190 20th St NW, Faribault, MN 55021, United States